Returns & Exchanges
Truman Boot Co. offers a 30-day window for returns and exchanges on all unworn boots in their original condition. We strive for a perfect fit and are committed to helping you find the right pair through our streamlined exchange process.
Verify Condition
Ensure your boots show no signs of outdoor wear, creasing, or sole marking by trying them on only on carpeted surfaces.
Initiate Request
Visit our online returns portal with your order number and email address to select a refund or an exchange for a different size.
Package Securely
Place the boots back in their original Truman Boot Co. box and pack them into a secondary shipping carton to prevent damage during transit.
Ship and Track
Affix the provided prepaid shipping label and drop the package at any authorized carrier location, keeping your tracking receipt for reference.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing